DELIVERY INFO & REFUND POLICY

FREE DELIVERY over $100 to Melbourne Metro / $150 for Regional VIC.

We use refrigerated vehicles to deliver vacuum sealed pizzas from our wood fire to your door.

All orders are made FRESH and delivered by refrigerated courier every Saturday (orders must be in by 12 noon Thursday).

We deliver our yummy 🍕🍕🍕 to the following areas:

MELBOURNE METRO & SURROUNDS: Local $5 (7km radius to our Braybrook warehouse) or Flat Rate $11 

Melbourne Inner
Ballarat
Bendigo
Geelong
Mornington Peninsula
Outer Melbourne East
Outer Melbourne North
Outer Melbourne West

REGIONAL VIC: Flat Rate $16

Albury Wodonga
Ararat/Stawell
Geelong Regional
Gippsland
Gippsland South
Mildura
Shepparton

Watch for Delivery SMS and pop the pizzas in the fridge or freezer on delivery. We deliver a refrigerated product and do not accept liability for products that sit outside too long!

REFUND & RETURNS POLICY

OUR POLICY

PIZZA CAMP is committed to providing great pizza delivered fresh within 5 business days of ordering. Your happiness is our top priority and we back our orders with a Happiness Guarantee so you can shop with confidence. If you're ever less than thrilled with your purchase, please email PIZZA CAMP within 7 days of delivery to discuss a favourable resolution - info@pizzacamp.com.au

If the complaint is for quality reasons, we request a photograph of the delivered product to be submitted by email.

If for any reason an order needs to be cancelled and refunded, please contact PIZZA CAMP as soon as possible.

CANCELLATIONS ARE SUBJECT TO THE FOLLOWING CONDITIONS:

  • Orders which have left with our refrigerated couriers cannot be cancelled.
  • Orders which have not yet been prepared may be cancelled.

RE-DELIVERY

If a delivery has been attempted unsuccessfully and requires a second or subsequent delivery to be made (eg. You have provided us with an incorrect address) a $14.95 redelivery fee will apply. 

If we cannot deliver a product for any reason, we will arrange for a full refund of the purchase price including shipping costs.

 

 

 

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